Client Engagement Terms - LushNest
Opening Statement
These terms outline the mutual understanding between LushNest ("we," "us") and you, the client ("you," "your"), with respect to our furnishing services and digital platform. Your continued interaction with our collections or consultations indicates your acceptance of this agreement. If you disagree, we kindly ask you to cease engagement.
Nature of Our Offerings
LushNest provides bespoke furnishing guidance, including product curation, spatial arrangement advice, and tailored interior styling recommendations. All services are designed with a focus on aesthetic harmony and spatial functionality, as discussed or agreed upon during consultation.
Accuracy of Client Submissions
You are expected to share truthful and current information, including contact methods, delivery addresses, and stylistic preferences. Inaccuracies may hinder service effectiveness or lead to interruptions in our collaboration.
Service Boundaries
While LushNest endeavors to offer exemplary assistance, certain outcomes are influenced by external elements beyond our control—such as discontinued inventory, supplier delays, or manufacturing constraints.
Design Rights & Creative Ownership
All concepts, renderings, and design blueprints remain the intellectual property of LushNest unless otherwise agreed in writing. Clients are extended a limited license to utilize such materials strictly within the scope of their intended home furnishing project.
Billing and Settlements
Service fees must be remitted according to the schedule provided in your engagement summary. Late payments may result in halts to ongoing work or revocation of scheduling. All transactions should follow the method agreed upon at initiation.
Respecting Confidentiality
Both parties acknowledge the sensitive nature of shared data, such as floor plans, design ideas, or private residence details. These shall remain undisclosed unless consent is granted explicitly.
Safeguarding Personal Information
LushNest upholds stringent data care principles. Any personal details shared will be governed by our internal Data Custodianship Policy and handled with integrity and restraint, following relevant laws.
Scope of Legal Responsibility
LushNest shall not be held liable for indirect damages or perceived dissatisfaction beyond the cost of the contracted service. Liability, if any, shall be proportionate to the specific matter in question and strictly confined to that scope.
Involvement of External Parties
When engaging auxiliary service providers—such as freight handlers or custom artisans—you bear responsibility for due diligence. LushNest does not mediate or guarantee the output of independently contracted vendors.
Extraordinary Circumstances
In events such as natural upheavals, supplier strikes, or logistic blockades, LushNest cannot be held responsible for delays or disruptions outside the realm of reasonable anticipation or control.
Revisions to Terms
We retain the prerogative to amend these terms as required by operational, legal, or industry changes. Updates will be published on our website, and your continued use of our services implies consent to such modifications.
Applicable Law
These provisions fall under the jurisdictional law of the region where LushNest is legally established. Any legal matters shall be interpreted within this framework, excluding conflicting law doctrines.
Resolving Conflicts
Discrepancies or grievances shall first be approached through open dialogue. If no resolution emerges, the issue shall proceed to confidential arbitration through an appointed neutral body.
Reach Our Desk
If you have any questions or concerns about these Terms and Conditions, please contact us at [email protected].